Terms of Service

3.1 Account Creation

To access most features, you must create an Enreship account and provide accurate and complete information. You agree to keep your account information updated.

3.2 Credentials and Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must promptly notify Enreship of any actual or suspected unauthorized access.

3.3 Authorized Users

If you grant access to employees, contractors, or other users under your account, you are fully responsible for their actions, access levels, and compliance with these Terms.

4.1 Authorization to Connect Accounts

The Services may allow you to connect your accounts from marketplaces, e-commerce platforms, and carriers (e.g., Amazon, Walmart, Shopify, WooCommerce, Etsy, eBay, UPS, USPS, FedEx, DHL, Canada Post). You authorize Enreship to:

• • Access, retrieve, and store data from such platforms via their official APIs
• • Transmit data such as tracking numbers and shipment confirmations back to those platforms

4.2 Compliance With Third-Party Terms

Your use of marketplace and carrier integrations is subject to the terms, policies, and data protection rules of each third party. You are solely responsible for complying with all applicable third-party agreements.

5.1 Business Relationship

Enreship provides tools and, where applicable, fulfillment services to you. Enreship is not a party to any contract between you and your end customers, marketplaces, or carriers.

5.2 Your Responsibilities

You are solely responsible for:

• • The accuracy and legality of all information, SKUs, product descriptions, prices, and data you provide
• • Ensuring that products you sell and ship are legal, non-counterfeit, and compliant
• • Correct classification of goods, customs declarations, and regulatory compliance
• • Paying all taxes, duties, import fees, and governmental charges

6.1 Inbound Shipments & Reserve Status

You may create inbound shipment plans and ship inventory to Enreship facilities. Units may be placed into “Reserve” status to indicate inventory is in transit or pending receiving.

6.2 Receiving, Inspection, and Inventory Records

Enreship will use commercially reasonable efforts to receive, scan, record, and inspect inventory for visible damage or discrepancies.

6.3 Ownership of Inventory

At all times, you retain full ownership of your inventory. Enreship does not take title to your products unless explicitly agreed in writing.

6.5 Pick, Pack & Ship Operations

Enreship will pick, pack, and ship available inventory using commercially reasonable efforts. We do not guarantee any specific processing time or delivery date.

6.6 Risk of Loss; Insurance

Enreship does not provide automatic insurance coverage for your inventory. You are responsible for securing your own insurance if desired.

7.2 Use of Carrier Accounts

You may connect your own carrier accounts and/or use Enreship's carrier relationships and discounted rates where offered.

7.3 Label Creation and Accuracy

You are responsible for providing accurate package details, addresses, and complying with carrier requirements. Enreship is not responsible for issues arising from incorrect data.

7.4 Carrier Performance

Delivery times and service quality are controlled by carriers. Enreship does not guarantee delivery dates and is not liable for carrier delays, errors, or lost/damaged shipments.

9.1 Enreship IP

All rights in the Services, including software, designs, trademarks, and documentation, are owned by Enreship or its licensors and protected by intellectual property laws.

9.2 License to Use

Enreship grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

9.3 Customer Content

You retain ownership of your data and content. You grant Enreship a limited license to process your content as necessary to provide the Services.

15.1 Term

These Terms become effective when you first access or use the Services and remain in effect until terminated.

15.2 Termination by You

You may terminate your account at any time by following the procedures in the platform or by contacting Enreship, subject to payment of any outstanding fees.

15.3 Termination by Enreship

Enreship may suspend or terminate your access if you breach these Terms, fail to pay fees, pose a security or legal risk, or if we discontinue the Services.

15.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. Certain provisions, including ownership, payment obligations, disclaimers, and indemnification, shall survive.