Legal

Privacy Policy

Effective Date: December 2024Last Updated: December 2024

Quick Summary

We only collect data necessary to provide shipping and fulfillment services

We never sell, rent, or trade your personal data

Customer shipping data is used exclusively for fulfillment

Data is encrypted and securely stored with strict access controls

1Overview

This Privacy Policy explains how Enreship (“Enreship,” “we,” “us,” or “our”) collects, uses, discloses, and protects information, including personal data, in connection with your use of the Enreship web application and online platform, your interactions with our website, our integrations with marketplaces and commerce platforms, and our optional warehousing, storage, and fulfillment services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described here.

2When This Privacy Policy Applies

This Privacy Policy applies to personal data that we process when:

You create or use an Enreship account
You visit, browse, or interact with www.enreship.com
You connect your marketplace or e-commerce accounts to Enreship
You use Enreship to generate shipping labels, manage orders, or access analytics
You send inventory to or store inventory in the Enreship Fulfillment Network

3Key Definitions

“Personal data”

Any information that identifies, relates to, describes, or could reasonably be linked to an individual.

“Processing”

Any operation performed on personal data, such as collecting, recording, organizing, storing, using, disclosing, or deleting.

4Information We Collect

Information You Provide Directly

  • • Account and Profile Data: Name, business name, email, phone, password
  • • Business and Operational Data: Warehouse locations, return addresses, preferences
  • • Communications and Support: Support requests, feedback, survey responses

Data from Marketplaces and Commerce Platforms

  • • Order Data: Order IDs, dates, SKUs, quantities, prices
  • • Customer Shipping Information: Shipping name, address, phone/email
  • • Product and Listing Data: Product identifiers, titles, descriptions
  • • Inventory Data: Stock levels and movements

5How We Collect Information

We collect personal data directly from you, from third-party platforms when you authorize connections, from your use of Enreship via automatic logging and cookies, and from warehouse operations.

7How We Use Personal Data

Primary Use: Shipping & Fulfillment

End-customer PII (name, shipping address, phone) is used strictly and exclusively for generating shipping labels, preparing and delivering shipments, facilitating returns, and updating tracking status.

We also use data for order and inventory management, multi-carrier rate comparison, tracking and notifications, analytics and reporting, customer support, and security and compliance purposes.

8Limits on Use of Personal Data

We do NOT sell, rent, or trade personal data
We do NOT use end-customer PII for advertising or retargeting
We do NOT send marketing to your customers based on marketplace data

9Disclosures and Data Sharing

We share personal data only as needed to deliver our services:

Carriers & Logistics

For creating labels and processing shipments

Marketplaces

Tracking numbers and fulfillment statuses

Service Providers

Infrastructure, analytics, support tools

Legal Requirements

When required by law or for safety

10Cookies and Similar Technologies

We use cookies and similar tracking technologies to keep you signed in, remember your preferences, understand usage, and improve performance. See our Cookie Policy for more details.

11Data Retention

We retain personal data only as long as necessary for providing and improving our services, meeting contractual obligations, and complying with legal requirements. When data is no longer needed, we use reasonable measures to delete or de-identify it.

12Data Security

Encryption

In transit and at rest

Access Controls

Role-based permissions

Monitoring

Logging and alerts

13Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data. Contact us to exercise these rights.

14International Data Transfers

Enreship is based in the United States. By using our services, you understand that your information may be transferred to and processed in the U.S. We apply appropriate safeguards to protect personal data regardless of location.

15Children's Privacy

Enreship is intended for use by businesses and adults, not by children. We do not knowingly collect personal data from children under 13 years of age.

16Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and may provide additional notice. Your continued use of Enreship after changes constitutes acceptance of the updated policy.

17Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us at:

Enreship

727 Hylton Rd, Pennsauken, NJ 08110, United States