1:46 · For warehouses
A packed order was cancelled
Find boxes that still hold a cancelled order, void the label, and put the units back on the bin they were picked from.
Why it matters
Stock counts stay right.
- Warehouse
Back to the bin
When a packed order is cancelled, its box still holds the units. Put them back on the bin they came from, or Enreship's stock counts drift from what is on the shelf.
Spot the box
Marked red on Shipments.
- Warehouse
Order cancelled
On Shipments the row turns red with an Order cancelled badge, and the order number is struck through. The red Cancelled orders button shows only those boxes on the page.
Return to shelf
Three steps in one dialog.
- Warehouse
1 · Void label
Click Return to shelf. If the box has a label, Void label cancels it at the carrier before anything leaves the box.
- Warehouse
2 · Units back on the bin
Take the units out, put them on the bin shown and click I’ve returned them to the shelf.
- Automatic
3 · Shipment cancelled
The shipment is cancelled on its own. The stock itself was already freed when the order was cancelled.