Service levels

Enreship provides shipping and fulfillment software and related services. Any binding availability, support, warehouse, or service-credit commitment is stated in the customer's signed order form or service agreement. This public page does not create an SLA.

Marketplace and carrier operations depend on third-party APIs, authorization, availability, data quality, and seller configuration. Enreship does not promise a universal synchronization interval or label-generation time.

Shopify, eBay, and Etsy are represented as current marketplace connections. Amazon, Walmart, and WooCommerce are planned. Amazon functionality remains subject to implementation and Amazon production approval.

Customers and prospective customers may contact Enreship through the contact page, by email at info@enreship.com, or by phone at 917-426-9625. Contract-specific support hours and targets, if any, are provided during quoting and contracting.

Enreship investigates reported service incidents and works to restore affected functions. No public uptime percentage, response time, recovery objective, or automatic credit applies unless included in a signed customer agreement.

Ask about service availability, support coverage, or a contract-specific SLA before purchasing by contacting info@enreship.com.